How a Custom Order Works at Eilisain
Lisette Fee
Custom orders are one of my favorite processes/parts of being a jeweler. It's intimate and refreshing. I get challenged and I get to make very special people happy with their very own custom designed piece of jewelry.
So how does the process go? Well, the first stage is really up to you, the client. What do you envision? The color and type of stone, if you want a stone at all. And what metal?
Once I receive an email with the inquiry/request, I begin the process of asking these questions, along with providing a timeline. Then when we set parameters, I provide a sketch or we’ll meet and discuss various versions of the final piece if the client is local.
Many times I have clients come to me with a stone that they've had in their possession or inherited from a family member. To me, this creates a sacred part of the jewelry. To work around their special object is an honor for me.
Throughout the entire process of working on their custom jewelry, I provide in progress photos and ask for their input. I want to ensure that, when finished, they are completely satisfied with their custom jewelry order.
And if at any point throughout the design process my client isn't pleased OR I feel that our aesthetics don’t align, I am always happy to refer them to one of my many fellow friends/jewelers that can better assist their needs.
I hope this post provides you with further insight into the custom jewelry design process as well as how I work with clients. Perhaps in the future, you may want a piece designed. Just shoot me an email, or call me!
Stay lovely dear friends!
Lisette